Terms & Conditions
Due to public safety no clothing can be returned or exchanged until COVID-19 has been resolved.
RETURNS & EXCHANGES
We strive for 100% satisfaction. We want you to be completely satisfied with every purchase you make with us. Within 30 days of your purchase, you may exchange or return any non-tailored & non-custom item in its original condition. Understandably, we cannot accept returns on items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags attached and labels as shipped. Shipping costs are not refundable.
RETURNS TO STORE
Just bring in the item you wish to return with 30 days of your purchase.
It must be in original condition, with the original tags.
We will issue a refund immediately.
Be aware,If your item was charged, you may have to allow 2 or 3 business days for your credit card company to credit your account.
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PLEASE CONTACT US AT 941-766-7400 FOR RETURNS AND EXCHANGES
RETURN SHIPPING
You can use the shipping method of your own choice.
Please note: Shipping Charges are not refundable.
Please include a copy of your invoice and the reason for returning,
Ship your package to:
Teddy Inc. – Returns
2721 Tamiami Trail, Unit B
Port Charlotte, FL. 33952
We recommend that you insure your shipment and keep a copy of your tracking information.
We are not responsible for packages lost during shipping.
TO MAKE A RETURN:
Copy and complete the information below. Please attach this information to a copy of your invoice, along with the items being returned. Return your unworn item(s) in the original packaging. all tags must be attached. Ship the package containing your return items and this sheet via U.S. Mail, UPS Ground or similar delivery with tracking. We do not accept C.O.D. deliveries.
Name:_________________________
Address:______________________
______________________________
Phone:________________________
Email:________________________
PLEASE LET US KNOW THE REASON FOR RETURNING AN ITEM
It is important to us, so that we can serve you better.
Color:________________________
Quality:______________________
Quantity:_____________________
Arrived to Late:_________________________
Received Incorrect item:______________________
Any Other Reason:_______________________
Damaged In Shipment:_____________________
Not as Pictured or Not as Expected_____________
Any other Reason________________________
Exchange For___________________________
Please ship to:
Teddy Inc.
2721 Tamiami Trail, Unit B
Port Charlotte, FL. 33952
WANT TO EXCHANGE AN ITEM
We will send your exchange order the next day, once your return is received.
REFUNDS
We process all returns on the same or next business day after receipt of merchandise.
After we process your return, please allow an additional 2 to 3 business days for your financial institution to credit your account.
Shipping charges are non-refundable.
CUSTOMER SERVICE HOURS
you have any questions about a return, you can contact us
Monday – Friday
10:00 a.m. – 4:00 p.m.
Saturday
9:00 a.m. - 2:00 p.m.
EASTERN STANDARD TIME
Phone: (941) 766-7400
Email: teddysscrubs@yahoo.com